SERVICES

Our Services

Reliable day-to-day support for the people, equipment, and systems your business relies on.

Help Desk & End-User Support
Help with common day-to-day user and computer issues.
Desktop & Peripheral Support
Support for computers, monitors, printers, keyboards, mice, cameras, microphones, and other connected equipment.
Microsoft 365 Administration
Support for user accounts, licenses, distribution groups, email settings, and common Microsoft 365 needs.
User & Access Management
Help with onboarding, offboarding, permissions, account changes, and system access.
Asset Management
Tracking and supp

WMS Support & Administration
Support for warehouse management systems and daily operations.
Manhattan SCALE Support
Specialized support for Manhattan SCALE environments.
Warehouse IT Support
Support for warehouse computers, printers, scanners, and connected equipment.

EDI Mapping & Integration
Support for connecting trading-partner data with your business systems.
EDI Corrections & Redrops
Help correcting failed EDI files and resubmitting transactions.

SQL Reporting & SSRS
Development and support for SQL-based reports and SSRS.
Cognos Reporting
Cognos report development, modifications, and troubleshooting.
SQL Query Development & Data Extraction
SQL queries for reporting, troubleshooting, and operational data needs.

Technical support during WMS implementations, upgrades, and changes.
New-User Deployments
Setup of accounts, access, equipment, and software for new employees.
IT Projects & Implementations
Technical coordination with your business, vendors, providers, and technology partners.